Business Process Integration

Some of the most effective advances in web based software has come in the ability to include business process integration into your client facing website. Web based business processes make many client facing processes simple. Here are some of the most commonly included features:

  • Customer Management and Interaction
  • Customer Tracking and Data Management
  • Contact Tracking
  • Integrating internal and web customer satisfaction efforts
  • Integration of marketing efforts with customer interest/interactions
  • Sales processing and tracking

 

 

Today’s web technology makes it possible to transparently integrate any client facing process with the appropriate back-end processes.

Increase integration with back-end systems

  • Marketing
  • Sales
  • Customer Support
  • Project Management
  • Application tracking
  • Asset management
  • Inventory management
  • Fulfillment management
  • Returns management

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